Training and Certification

Rubel Khan's Blog

Exam MB2-631: CRM 4.0 Customization and Configuration

Posted by Rubel Khan on July 4, 2009

About this ExamThis certification exam measures your ability to do the following:

  • Understand and articulate how to configure the application’s organizational settings.
  • Customize the application by using its built-in customization tools.

Time requirements and questions

  • 100 minutes to complete the exam
  • 50 questions, with a passing rate of 70 percent
  • Multiple choice and multiple answer questions
Audience ProfileIndividuals who want to obtain a certification on Microsoft Dynamics CRM 4.0 Customization and Configuration should take this exam.Additional skills recommended:

  • General working knowledge of Microsoft Dynamics CRM 4.0. It is recommended, but not required, that candidates have completed Microsoft Dynamics CRM 4.0 Applications training.
  • Because this course focuses on customizing database entities, attributes, relationships, and mappings, it is recommended that students have a basic understanding of Microsoft SQL Server and relational database functionality.
Credit Toward CertificationExam MB2-631: CRM 4.0 Customization and Configuration: counts as credit toward the following certification(s):

Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.


Skills Being MeasuredThis exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.


Configuring Your Deployment (28 percent)

  • Configuring Business Units
  • Configuring Security
  • Configuring Users and Teams
  • Configuring Organizational Settings
  • Configuring Multi-User Interface Language Packs
  • Configuring Currency Exchange Rates

Customizing Forms and Views (12 percent)

  • Customizing Forms
  • Customizing Views
  • Publishing Forms and View Changes

Customizing Entities and Attributes (32 percent)

  • Maintaining Custom Attributes
  • Maintaining Custom Entities
  • Maintaining Custom Entity Icons
  • Renaming Entities
  • Translating Customized Entity Labels

Customizing Relationships and Mappings (20 percent)

  • Relationship Concepts
  • 1:N Relationship Behavior
  • Creating 1:N Relationships
  • Creating N:N Relationships
  • Entity Mappings

Maintaining Organizations (8 percent)

  • Core Concepts – Multi-Tenancy and the Configuration DB
  • Managing Additional Organizations
  • Importing Organizations
  • Maintaining Servers and Licenses

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